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Older Adults

Shasta County In-Home Support Services (IHSS)​

Supportive services are available for those who cannot live safely in their own home without help. IHSS works with local caregivers so individuals who need support can stay in familiar surroundings with as much independence as possible.

For more information, call 530-225-5507 or visit the IHSS website.

Adult Protective Services (APS)​

Shasta County Adult Protective Services is committed to helping older adults (60 and older) and dependent adults (ages 18-59) live in a safe environment free from abuse and exploitation. If you are concerned for yourself or someone else, please call the 24-hour abuse hotline at 530-225-5798

For more information, visit the APS website.

June is Older Adult Abuse Awareness Month

The National Center on Elder Abuse reports that an estimated 1 in 10 adults aged 65 or older will experience some kind of mistreatment. Because many older adults rely on others for their care, abuse is consistently under-reported. In some cases, the perpetrator is a family member.

Older adults are especially vulnerable to feelings of isolation, hopelessness, and thoughts of suicide. It’s up to us to recognize the signs of abuse.

How to report older adult abuse:

  • If the victim is in immediate danger, call 911.
  • If the victim is NOT in immediate danger, contact Shasta County Adult Protective Services at 530-225-5798.
  • If the victim is a resident of a long-term care facility, contact PSA 2 Ombudsman Services at 530-229-1435.

Planning and Service Area 2 Area Agency on Aging (PSA 2)

The PSA 2 Area Agency on Aging was established in 1980. Its primary goal is to support older adults and people with disabilities. PSA 2 offers services in five Northern California counties – Lassen, Modoc, Shasta, Siskiyou and Trinity.

PSA 2 offers support services and programs such as:

  • Access to meals and nutrition services
  • Older adult abuse prevention and education
  • Family and Caregiver support
  • Health services
  • Long-term care
  • Supportive services


For more information, visit the PSA 2 website.

Institute on Aging: Friendship Line California

Friendship Line CA is a free warmline and crisis intervention hotline for older adults (ages 60+) and adults living with disabilities. Trained staff are available 24/7 to support people who are feeling lonely or isolated. Friendship Line staff can also help people who are grieving, depressed or anxious.

If you need support, call 888-670-1360. For more information, visit the Friendship Line website.

Dignity Health Connected Living

Dignity Health Connected Living has been supporting Shasta County’s older adults since 1968. Connected Living offers a multitude of programs and services including:

  • Adult Day Services
  • Financial Assistance
  • Foster Grandparent and Senior Companion Programs
  • Multipurpose Senior Services Program (MSSP)
  • Meals on Wheels
  • Support Groups
  • Telecare 

For more information, visit Dignity Health Connected Living or call 530-223-6034.

Crisis And Help Lines​

You are not alone
Organization Contact Number
988 Suicide and Crisis LifelineCall or text 988
Veterans Crisis LineCall 988 then Press 1
Deaf and Hard of HearingUse the American Sign Language or online chat feature on 988lifeline.org OR dial 711 then 988 for teletypewriter (TTY) users.
The Crisis Text LineText HOME to 741741
Friendship Line California888-670-1360
The Trans Lifeline877-565-8860
Shasta County Mental Health Services Access Team530-225-5252 / Toll Free: 888-385-5201
California Peer-Run Warm Line (non-crisis support)855-600-9276
Disaster Distress Helpline800-985-5990
Shasta County Adult Protective Services530-225-5798
National Dating Abuse Helpline866-331-9474
Rape, Abuse, Incest National Network (RAINN)800-656-4673
Substance Abuse and Mental Health Administration (SAMHSA) Treatment and Referral Information Helpline800-662-4357