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First Responders

Our Front Line of Protection and Safety

They are our law enforcement officers, firefighters and emergency medical professionals.  First responders are exposed to daily stress and secondhand trauma that many of us may only deal with a handful of times in our lives. Resources are available for those who risk so much to protect and care for our community.

Emergency Responders:
Tips for Taking Care of Yourself

Emergency response is challenging work that can cause high levels of stress. The Centers for Disease Control and Prevention (CDC) offers tips that first responders can use before, during and after a traumatic event to take care of their wellbeing. Check out the resources here.

Crisis Response Care

Crisis Response Care (CRC) is a program designed for first responders to increase their knowledge of crisis response and support their mental wellbeing. The CRC offers a variety of crisis response strategies, peer support resources and tools to enhance resilience. Find additional support on the CRC Resource page.

Disaster Technical Assistance Center

The Disaster Technical Assistance Center (DTAC) offers specialized resources for first responders and people impacted by disasters to support their wellbeing.

Resources include:

Carrying Heroes Program

Carrying Heroes connects people with rescue horses to help ease the effects of stress. The program is designed to support veterans, first responders, emergency personnel, and their immediate family members.

To learn more, visit the Carrying Heroes website.

Support Lines for First Responders

The following crisis and peer support lines offer confidential and specialized support for first responders:

Crisis And Help Lines​

You are not alone
Organization Contact Number
988 Suicide and Crisis LifelineCall or text 988
Veterans Crisis LineCall 988 then Press 1
Deaf and Hard of HearingUse the American Sign Language or online chat feature on OR dial 711 then 988 for teletypewriter (TTY) users.
The Crisis Text LineText HOME to 741741
The Trevor Project866-488-7386
The Trans Lifeline877-565-8860
Shasta County Mental Health Services Access Team530-225-5252 / Toll Free: 888-385-5201
California Peer-Run Warm Line (non-crisis support)855-600-9276
Friendship Line California888-670-1360
California Youth Crisis Line800-843-5200
Disaster Distress Helpline800-985-5990
National Child Abuse Hotline800-422-4453
National Dating Abuse Helpline866-331-9474
National Runaway Safeline800-786-2929
Rape, Abuse, Incest National Network (RAINN)800-656-4673
Substance Abuse and Mental Health Administration (SAMHSA) Treatment and Referral Information Helpline800-662-4357